A custom order is a sequence, not a promise.
From drawing to container, four checkpoints.
Each checkpoint has a defined input and output. Nothing moves forward until it is confirmed.
Drawings & schedule
Sizes, build-up, wind and thermal requirements checked; shop drawings and a question list issued.
Sample & approval
A corner or full leaf confirms colour, hardware and feel, and becomes the production benchmark.
Production & QC
Built to the signed sample, checked stage by stage, with performance sampling at the agreed frequency.
Packing & loading
Film, corner guards, crates and vertical glass loading, shipped against a loading plan.
Who does what, at each step.
Writing the responsibilities down is faster than confirming them again by email.
Drawings & opening schedule
The order starts as a set of dimensions, not a photo. We check what the opening has to do before we price it.
You provide
- Elevation drawings and an opening schedule with sizes
- Target market and the wind / thermal requirement
- Glass, hardware and finish preference
- Delivery sequence and site access constraints
We deliver
- Reviewed shop drawings with profile and glass build-up
- Hardware schedule and fixing details
- A written list of deviations and open questions
- Confirmation of the assumptions used in the price
Sample & approval
A colour chip is not a window. We build a corner or a full leaf so the joint, the gasket and the handle can be judged in the hand.
You provide
- Approval of the colour and finish reference
- Confirmation of hardware and glazing sample
- Written sign-off on any change after sampling
We deliver
- Corner or full-leaf sample
- Colour chip and hardware set
- A signed sample record used as the production reference
Production & in-process QC
The approved sample becomes the benchmark. Every batch is checked against it at each stage, not only at the end.
You provide
- Batch call-off and delivery sequence
- Packing marks, label format and private-label artwork
- Third-party inspection booking, if required
We deliver
- Production against the signed sample
- Stage checks and performance sampling
- Photo updates at agreed milestones
- Packing list issued before shipment
Packing & container loading
Windows are heavy, fragile and non-standard. Packing is engineered for the route, not chosen at the last minute.
You provide
- Container type, loading date and destination port
- Any special marking or unloading requirement
- Confirmation of the shipping terms
We deliver
- Protective film, corner guards and crates
- Vertical glass loading and a loading plan
- Container photographs before departure
- Documents released against the agreed terms
The boundaries of custom work.
These items can be adjusted per order. Changes that affect structural safety or tested performance require the drawing and report to be re-confirmed.
| Sizes | Width and height to the opening schedule; structural review first where a leaf exceeds the recommended size. |
|---|---|
| Colours | Standard colour range or project-specific colour, confirmed by chip or signed sample. |
| Glazing | Insulating, laminated, Low-E, tinted or frosted, configured to the market and thermal requirement. |
| Hardware | Multi-point locks, concealed hinges, rollers and soft-close selected per system. |
| Private label & packing | Labels, manuals and packing marks can carry the buyer's brand; the packing method is confirmed against the shipping route. |
Packing is part of a non-standard product.
Packing is set by the shipping route, handling conditions and destination climate — not summed up as “standard export packing”.
Vertical glass loading, crates and corner guards are confirmed per order and route. If third-party inspection is required, tell us before production is scheduled.
Send your drawings
Send the opening schedule or a sketch. We will reply with the questions we need answered before a sample or a price.
Enquiry received
We have recorded your request and will reply within one working day.
Continue on WhatsAppIf you need to send DWG or PDF drawings, submit this form first and we will reply with a secure channel.